Welcome to pebblearcadepro (the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Tripledot Studios Limited collects, uses, discloses, and safeguards your information when you visit our website and purchase our desktop stone-skipping simulation game packages.
Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR), the data controller responsible for your personal data is:
- Brand Name: pebblearcadepro
- Company Name: Tripledot Studios Limited
- Registered Address: The Lantern, 75 Hampstead Rd, London NW1 2PL, United Kingdom
- Contact Email: throwing@pebblearcadepro.com
Age Restriction & Eligibility
Our Website and simulation game packages are strictly directed to, and intended for use by, individuals who are at least 18 years of age or older.
We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, please do not attempt to register for our services or send any personal information about yourself to us. By using this Website and purchasing our products, you represent and warrant that you are at least 18 years of age and possess the full legal capacity to enter into a binding agreement. If we become aware that we have collected personal data from a minor without verifiable parental consent, we will take immediate steps to delete that information and cancel any associated transactions.
Payment Processing via Stripe
To provide secure transactions, we do not directly store or collect your payment card details on our servers. All payments made on our platform are handled and processed by our third-party payment processor, Stripe.
The transfer of your data to Stripe is necessary for the performance of our contract with you (to process your payment and deliver your digital product). Your financial information is encrypted and transmitted directly to Stripe via secure connections (SSL/TLS).
Stripe’s use of your personal information is governed by their own Privacy Policy. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS) and is responsible for the secure processing of your payment data in compliance with applicable UK and European financial standards. We only receive non-sensitive transaction details (such as order confirmation, payment status, and transaction IDs) to fulfill your digital game package delivery.
Data Retention Period
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
In strict compliance with UK and European legal and financial regulations:
Transaction and Financial Data: We retain records of your purchases, invoices, and payment confirmations for a minimum of 6 years from the end of the financial year in which the transaction occurred, to satisfy UK statutory tax obligations (HMRC) and European financial record-keeping laws.
Customer Support Logs: Communications and support correspondence via email will be retained for up to 2 years after the resolution of the query to ensure continuity of service and defense against potential legal claims.
Account Data: If you create an account, your basic profile data is retained for as long as your account remains active. You may request the deletion of your account at any time, subject to our statutory retention requirements for financial records.
Your Legal Rights
Under UK and EU GDPR, customers within the UK and European region possess specific rights regarding their personal data, including:
- The right to access your personal data.
- The right to rectify inaccurate information.
- The right to erase your data (the “right to be forgotten”), subject to statutory limitations (such as tax retention laws).
- The right to restrict or object to certain processing activities.
- The right to data portability.
To exercise any of these rights, please contact our support team at throwing@pebblearcadepro.com. We will respond to valid requests within the statutory timeframe (normally 1 month).
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- Email: throwing@pebblearcadepro.com
- Company Name: Tripledot Studios Limited
- Address: The Lantern, 75 Hampstead Rd, London NW1 2PL, United Kingdom
- Telephone: +44 7498 424539